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A Pathway is a list of content to get started learning about a topic and provides recommendations on the ‘next steps’ in going deeper in this topic area with even more content.

Let’s get started – If you are a member, scroll down to the bottom of the page to start the pathway!

Pathway: I have a tech background and I need to learn how to be more business and customer-focused

About this Pathway – This Pathway is just a small part of content that can help you grow your customer-focused analysis skills. Start here, and keep learning and exploring for more!

From the Videos Collection:

  • Be a Problem Solver, Not a Spec Writer
  • How to Start on a New Requirement or Request
  • Good Requirements Statements
  • Is Domain Knowledge Important?
  • Empathize in Their World

From the Blog Collection:

  • 5 High Impact Questions Every BA Should Be Using
  • What the Best BAs Do Differently
  • Want Fast Requirements – Build Them Like a Snowman!
  • User Stories – Your First Step Should Always be Back

From the Resources Collection:

The Resources page is a page full of templates, downloads and resources, here are the top ones related to being a BA!

  • Scoping Check List
  • High Impact Questions For Users (more question lists are under the Templates page)
  • Visual Models

From the OnDemand Courses Collection:

The OnDemand page has deeper content that takes more time, but well worth it, consider starting with these:


Next Steps:

Look at more Pathways, On-Demand Courses, Video Galleries and tons of resources and templates to help you be a great BA!  This is just the start!  

Start Below!