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Student Success Story

Facilitation skills matter! A great facilitator uses a variety of techniques to make meetings interactive and collaborative. No matter what types of meetings you lead, great facilitation skills will help you get more reliable and enthusiastic participation from your...

Boring Meetings?

Are your project meetings boring and ineffective? What do you see in your meeting room: heads resting on hands or arms, eyes on phones or laptops, people coming in late or leaving early, blank stares when you ask questions, hands paging forward through documents? What...

Think Like a Globetrotter

Take a look at the picture. If I told you to shoot a basket or block a shot, would this be your perspective? Probably not. Creativity is the key to innovation. How do we flip, twist, rotate, deconstruct, reconstruct, integrate to improve our products and processes?...

Stakeholders: 5 Ways to Get Their Attention

Imagine a typical project meeting in your organization. Does everyone arrive/login on time? Does everyone stay for the entire meeting? Does everyone ignore incoming calls and e-mails? Does everyone participate, interact, and share ideas? Does everyone stay awake? If...

The Devil is in the (Non-Functional) Details

Some systems are a joy to use. Others create extreme frustration and waste valuable time. Why? What’s the difference? Well, let’s think about the characteristics of good and evil systems: The “angels” of systems are: intuitive, easy to use fast reliable, always up and...