Many teams struggle with their requirements approach, but it’s especially challenging for teams transitioning from waterfall to agile. If the team neglected requirements planning in waterfall, they assume agile requires even less planning. This leads to even worse...
Roadmaps are one of the best and most important tools for project/product teams. When done well, roadmaps provide tremendous value. When done poorly, I hear things like this from BAs and product owners: “Roadmaps are a joke around here.” “We don’t follow it anyway,...
Everything you do impacts the end customer. Yes! Even if your project doesn’t seem to touch the end customer, there’s always a connection. Great BAs understand this and help their stakeholders discover the customer connections for every product, project, enhancement,...
During agile training sessions, the most common question I get is, “Can you PLEASE just tell me what I need to document as an Agile BA?” So, let’s clear up this up once and for all! The answer is NOT simply user stories and acceptance criteria, or a traditional...
Even if your team isn’t agile, you can start applying an agile mindset to your work. Here are three ways to get started: 1) Focus on the user and customer experience. Discover and really focus on user goals. Determine what your users want or need when they interact...
