Facilitation is by far an in demand skill for BAs, and critical to not only role success, but advancing in our careers as well.
Facilitation class parts:
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Participative and Engaging Facilitation
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Good meeting purposes and objectives
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Divergent and Convergent Thinking
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Planning and executing structured activities
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Handling difficult situations
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Meeting planner
- Applying engaging meeting techniques to virtual teams and remote meetings:
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Models of remote and virtual meetings
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Applying the 3 step model to virtual meetings
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Tools and skills to use them
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Virtual Meeting Planner
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Techniques to amp up your facilitation
Multitasking is a coping mechanism, they lack control….doodle, make lists, day dream, phone….
TIP: in 30 min you can check your phone.
TIP: Issue a “last call”, check in “have the questions been answered?”
TIP: Don’t end on logistics, end on what you want people to remember